Direct Internet - Fazenda Rio Grande is a leading telecommunications company that offers high-speed internet services to residents and businesses in the Fazenda Rio Grande area. With a reputation for reliability and efficiency, Direct Internet is known for providing top-notch customer service and cutting-edge technology. The company prides itself on its commitment to keeping customers connected and satisfied with fast and affordable internet solutions. Direct Internet - Fazenda Rio Grande continues to establish itself as a trusted provider in the region, delivering seamless connectivity and enhancing the digital experience for all of its users.
Amenities and More
- Service options
- Online appointments
Reviews
Horrible, I've been using it for a little over a year, I've always had problems and it's become a routine to call support.
Support responds quickly, the internet doesn't last 1 week.
I really don't recommend it, I'm looking for another one to exchange.
Lately the service has been horrible, lots of drops, slow connection. Not to mention that it has become a routine every week and is causing problems. Today I don't recommend it and I'm thinking about changing it. In 3 years the quality has dropped significantly.
The rating is 1 because there is no way to give anything less, the service is rubbish, the service is even worse, the service hasn't worked for a week and the only responses are ready-made messages from the company's WhatsApp robot, for it to be bad it has to improve a lot
The internet is good when it's working, but when it has problems, it's complicated to resolve. The company must pay attention to technicians who schedule visits and do not keep to the schedule. I've been without internet for two days now, waiting for the technician to check the problem and nothing. I can't wait two days in a row, I have commitments that I have to fulfill. I hope the company resolves this soon.
Terrible company, lack of responsibility and scams to maintain active contracts, they are crooks, they should be closed down but in this country, shitty companies like this will always be the case, they keep a contract closed for a year and it's with someone else and they don't want to end the contract saying which is mine
BEWARE OF THESE PEOPLE SAO BAMDIDOS
Carla Gonçalves
I'm trying to cancel the line and they don't want to cancel
The technician has already removed the devices and the girl wants me to give all my data again, I don't know why
And just don't cancel because it's company protocol that the customer who no longer wants to be a customer must pass all the data
If I'm not using them anymore, I don't even have the devices anymore! I just want you to cancel the line
The technician went to my house to change the address, but he ended up breaking half of the living room ceiling, some employees went to the house on the same day, including a guy who I believe to be a leader, in the end they tried to fix …
Everything works perfectly for me, nothing to complain about yet. I've been with Direct internet for almost 1 year!
Location
Hours
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Monday
09:00 AM - 06:00 PM
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Tuesday
09:00 AM - 06:00 PM
-
Wednesday
09:00 AM - 06:00 PM
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Thursday
09:00 AM - 06:00 PM
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Friday
09:00 AM - 06:00 PM
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Saturday
09:00 AM - 12:00 PM
- Sunday Close
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